How do you view the folks who show up on occasion? These descriptions of how you treat people will let you know if you are part of guest services or pest removal.

Guests

Respect them.

Keep your promises.

Tell them the truth in a caring way.

Don’t interrupt.

Offer solutions to their problems.

Call them by name.

Pest

Reject them.

Keep your distance.

Brutally honest.

Squash them before they know you are there.

They are the problem.

Call them names.